Store Policy

Customer Care

At Scented Paths, our customers are our highest priority. We strive to find the highest quality ingredients, at an affordable price for you. We consider every customer interaction as a unique opportunity to inspire the natural beauty that exists within everyone.

 

Communication

  • On our website, we offer accessible communication services to our customers by email or phone. Please understand that your questions, concerns, and inquiries are important to us. Email usually offers the most timely response. However, please allow at least 24-48 hours to receive a response.

  • All Scented Paths employees are trained to interact with all customers in a professional and courteous manner. Our expectation is that all customers be treated with dignity, respect and equality.

 

Our Guarantee

We believe that our handmade bath and beauty products are among the finest you have ever tried or your money back. Scented Paths offers a 100% money-back guarantee on most items or an exchange. Since many of our items are custom and made to order, we advise you to contact us directly in order to issue a timely refund/return.

Medical & Product Use Disclaimer

Medical Disclaimer

Scented Paths LLC. knows that using all-natural ingredients in our handmade products are healthier and more effective for your skin. Preservative-free products make a huge difference in personal health and it’s best for our planet. Our soaps are meant for your bathing pleasure and the information provided has been collected from other sources to inform you about the possible benefits of herbs, essential oils, and other natural ingredients.

 

We encourage you to review the following information carefully. Shelf Life: All Scented Paths Soaps are handcrafted with natural ingredients with little to no additives. With the nature of all natural products, the shelf life will, unfortunately, be limited. Our products, if stored in a cool and dry place without exposure to sunlight or heat, will remain in good condition for at least one year. Our all natural bath and body products are for external use only. It is the responsibility of the customer to ensure that they are not allergic to any ingredient within our product prior to making a purchase. Should any irritation occur, please discontinue use of product immediately.

Scented Paths LLC. is not responsible for any individual reaction to any particular ingredient. Each product description on our website includes a complete list of ingredients. People with sensitivities to any listed ingredient should not use the product. In case you are in doubt or have sensitive skin, always try an allergy patch test and if at any time irritation occurs, discontinue use of the product.

While many of the herbs, essential oils and other natural ingredients in our handmade soaps are believed to have healing properties, they are not to be used to self-medicate or treat any form of physical or mental disease or health problems. We do not recommend the use of these products as a substitute for medical care, traditional or non-traditional. This product is not meant to be ingested or used for consumption purposes.

Please consult your qualified health professional should you have any concerns and always consult with your health professional before changing any medications or healing practices. Information and statements regarding the health-related benefits of certain ingredients are not intended to diagnose, treat, cure, or prevent any disease. The information provided is not meant to substitute the advice provided by your personal health professional. Do not use the information found within this website to self-diagnose any medical conditions or treat any health problems or diseases. The information provided is not intended to prescribe or be taken as medical advice. If you have or suspect that you have a medical condition please contact your health care provider immediately.

 

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments